The Old Globe in San Diego seeks a full-time Lead Ticket Services Representative for its Ticket Services team in Balboa Park. The Lead assists the Ticket Services Director and Assistant Director with all ticket office tasks: processing ticket orders and subscriptions, running reports, overseeing special projects, training and mentoring Ticket Services Representatives, handling customer relations, and administrative duties. The position is a lead role in a busy box office, combining hands-on sales with team support. Candidates should bring strong ticketing experience, with Tessitura experience preferred, excellent customer service and organizational skills, proficiency with Microsoft Excel, and previous supervisory or management experience is preferred. Evening and weekend availability is required, and the benefited position includes a 401(k) and theatre tickets.
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